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Filter 1 - Warehouse Pricing on Wix Filters

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Customer Service

Privacy & Security

Credit Card and billing information is used to bill the customer for goods purchased at Filter 1 and for no other reason. Your credit card number will not be stored on our server without your permission.

At Filter 1 protecting the privacy of our customers is a top priority. The information that you provide when registering to become a customer or completing a transaction is used solely for the following purposes:

-Your name, company name, telephone number and the shipping address that you provide will be used to ship goods to you. This information will be shared with our shipping agent UPS only to the extent necessary to handle your shipment. This information may also be provided to Wix Corporation for the purpose of reporting sales for best possible pricing. Filter 1 may also use this information to send our current customers an occasional newsletter. For questions concerning the privacy policies of UPS and Wix Corporation:

-UPS: http://www.ups.com/content/us/en/resources/service/terms/privacy.html

-Wix: (704) 864 6711

-Your email address will be used to notify you that your account has been enabled and to send out order confirmation and delivery status notifications. We may also contact you by email to notify you of special promotions or changes to Filter 1. It will not be shared with any third parties.

Filter 1 is dedicated to ensuring the security of your personal information. We have put in place appropriate physical, electronic and organizational measures to safeguard the information we collect online.

Returns & Replacements

Filters and boxes must be unused and in clean, resalable condition. They must have been bought within the last 12 months at Filter 1.

To obtain credit you must:
     -Call Filter 1, (800) 919 8893, with a list of filters that meet the above guidelines, and obtain a Return Authorization Number. This number will be good for 30 days. No return will be accepted without a Return Authorization Number.
     Ship the filters back to our New York location, pre paid. Clearly mark each package with the Return Authorization Number, the business name, and your name.

Filter 1
2139 State Route 31
Port Byron, NY 13140